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Our policy on refunds for event tickets, bookings and purchases from Vijgeboomsdrift.
Last updated: 14 October 2026
This policy applies to tickets and other purchases made on vijgeboomsdrift.com and at Vijgeboomsdrift, a trading name of Coroforce (Pty) Ltd. It does not affect your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.
Tickets are for an event on a specific date, so the seven-day cooling-off period for online purchases does not apply to them (section 42 of the Electronic Communications and Transactions Act). Tickets cannot be refunded or exchanged once bought, except as set out below.
If we cancel an event, you will receive a full refund of the amount you paid for your tickets. We will contact you using the details on your order.
If an event moves to a new date, your tickets stay valid for the new date. If you cannot attend on the new date, contact us within 14 days of the new date being announced and we will refund your tickets.
When you choose tables or tickets, they are held for 15 minutes while you check out. If the payment is not completed, nothing is charged and the tables become available again.
If you cannot attend, you may give your tickets to someone else. Please let us know the name of the person attending, as we may ask for the order details at the door.
Some events listed on our website are run by outside organisers and sold through their own ticket pages. Refunds for those tickets are handled by the organiser under their own terms.
Approved refunds are paid back to the payment method used for the original purchase, through Payfast. Please allow up to 10 business days for the refund to reach your account.
We do not take payment online for table reservations. For venue hire, birthday parties and accommodation, any deposit, payment and cancellation terms are set out in your quote or booking confirmation.
If something is wrong with food or meat you bought from us, please tell us straight away so we can put it right. Platters are made to order, so please give us as much notice as possible if you need to cancel a pre-order. Under the Consumer Protection Act you may return goods that are defective, unsafe or not fit for purpose, and we will repair, replace or refund them.
Call us on 072 211 6657, use the form on our contact page, or write to us at Vijgeboomsdrift, R524, Louis Trichardt, 0920.
